Plain, practical tips on getting found, earning trust, and bringing in the right customers — written for the people who do the real work.
Most of your customers will see your website on a phone, standing in a kitchen or sitting in a truck. Five minutes looking at it the way they do will tell you whether it's winning jobs or losing them.
Read article
Most people won't call a business that won't hint at what something costs. Sharing an honest price range up front brings in better customers and saves you a pile of wasted trips.
Read article
Neighborhood groups and local community pages are full of people asking who to hire. The businesses that get named aren't the loudest ones. They're the ones people already recognize.
Read article
When your crew is parked on a job, the ten houses around it are the warmest leads in town. A simple flyer on their doors while you're there turns one job into three.
Read article
Every job you finish is sitting in a neighborhood full of people who might need the same work. A simple sign in the yard tells all of them who to call — for a few bucks, one time.
Read article
A negative review feels like a gut punch, but the customers reading it aren't judging the complaint nearly as much as they're judging your reply. Here's how to answer one without losing work.
Read article
The people who already hired you and liked the work are the easiest jobs you'll ever get. Most businesses forget them the day the check clears. Here's how to keep them coming back.
Read article
Nobody argues with a good before-and-after. The work you're already doing every day is the most convincing marketing you'll ever have — if you actually take the picture.
Read article
By the time you're handing over a quote, you've already done the hard work of winning the lead. Then a slow, vague, or scribbled estimate hands the job to someone else. Here's how to close it instead.
Read article
Before a customer ever sees your work, they hear how you answer the phone. For a lot of local businesses, that first moment is quietly costing them jobs they never even knew they had a shot at.
Read article
Most trade businesses market when things get slow — which is exactly the wrong time. The work you book in spring is set up by what you did in winter. Here's how to get ahead of your season.
Read article
The cheapest advertising most trade businesses own is already sitting in the driveway — the truck, the yard signs, the job site out front. Most of it goes to waste. Here's how to fix that.
Read article
Most local businesses don't lose work because they're bad at it. They lose it because a call never got returned or a past customer never heard from them again. Here's how to plug the leak.
Read article
For a lot of local businesses, the Google map listing is the first thing a customer sees — and often the only thing. Here's how to turn a bare-bones listing into one that actually brings in calls.
Read article
Most owners treat referrals like the weather — something that just happens to you. It doesn't have to be. A few simple habits turn happy customers into a steady stream of new ones.
Read article
You do excellent work. So why does the phone stay quiet? Usually it comes down to a handful of fixable things that have nothing to do with how good you are at the job.
Read article
Plenty of business has been done on word of mouth alone. So is a website worth it, or is it just another bill? Here’s the straight version.
Read article
Reviews are the cheapest, most powerful marketing you have. Here’s how to get more of them without feeling pushy — and what to do when a bad one shows up.
Read articleReading up is a good start. If you'd rather someone just take care of it, tell us a little about your business and we'll take it from there.
Let's Talk